Billing and Payment Policy
At CeeKay Traders UK, we ensure a safe, simple, and transparent payment process. Below is everything you need to know about how payments are handled in our store.
Accepted Payment Methods
We accept a variety of secure and widely used payment options:
- Visa
- Mastercard
- American Express
- Maestro
- PayPal
- Discover
- Diners Club
- Apple Pay
- Google Pay
- Shop Pay
- Union Pay
All payments are processed securely through trusted gateways to protect your information.
Secure Checkout
Your payment information is encrypted and processed through PCI-DSS-compliant platforms.
We do not store or share your credit/debit card details.
Currency
All prices are listed and charged in British Pounds (GBP £).
If you are purchasing from outside the UK, your bank or provider may apply currency conversion fees.
Order Confirmation
Once your payment is successful:
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You will receive an order confirmation email with a summary of your purchase.
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Your order will begin processing within the next 2–3 business days.
Payment Issues
If your payment fails or is declined:
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Please check that your card details, billing address, and available balance are correct.
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Try using an alternative payment method or contact your card provider.
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For help, reach out to us at info@ceekaytradersuk.com.
Refunds
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Refunds (if applicable) are issued back to your original payment method.
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All refunds are processed in GBP (£). We are not responsible for exchange rate differences or bank fees.
For full details, see our Return & Refund Policy.
Customer Service:
Trade Name: CeeKay Traders UK
Address: 7 Keith Way, Hornchurch RM11 3RJ, United Kingdom
Phone: +44 7973 144809
Email: info@ceekaytradersuk.com
Support Hours: Monday to Friday: 09:00 AM - 06:00 PM